Help Article

Besides the items specifically named in the Acceptable Use Policy, does PayPal monitor any other goods or services?

Yes. PayPal account holders are responsible for ensuring that their transactions comply with the laws and regulations in their jurisdiction. PayPal prohibits any transaction we determine or suspect may be illegal. The following are examples of items from highly regulated industries that are subject to the requirements of the Acceptable Use Policy.

Animal and wildlife products – The sale and delivery of live animals and certain endangered or protected animal parts are regulated by governmental agencies worldwide. Transactions for these items must comply with all applicable laws.
Embargoed goods – Various governmental agencies have sanctions that substantially regulate or ban all trade with particular countries, businesses, organisations or individuals. PayPal requires all merchants to comply with sanctions enforced by the Office of Foreign Assets Control of the US Department of the Treasury. PayPal prohibits transactions that violate any of these requirements.
Event tickets – The resale of entertainment event tickets (including sporting events, concerts, and plays) must comply with all laws and regulations in the applicable jurisdiction.
Professional sports clubs and football tickets in the United Kingdom – The resale of tickets for football matches is highly regulated in England and Wales, and criminal law often prohibits the resale of such tickets. PayPal prohibits transactions for football tickets to professional matches that meet any of the following criteria:

  • Take place in England or Wales.
  • Take place outside England or Wales, where English or Welsh teams (including both National and Club Teams) are eligible to play.
  • Take place anywhere in the world as part of a competition or tournament organised by FIFA or UEFA in which an English or Welsh national or club team has participated or is eligible to participate.

PayPal may allow authorised dealers to accept payments to these matches after prior approval from PayPal.

Professional sports clubs must receive prior approval from PayPal to sell tickets.
Police-related items – The sale of law enforcement badges or law enforcement equipment is restricted by domestic and international law enforcement agencies. PayPal prohibits sales that violate these laws.
Related industries – PayPal performs due diligence on merchants in various industries and may request documentation from any merchant operating in an industry that requires licensure or proper registration with a governmental body.

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