Why is the money I added not showing up in my PayPal balance?
If the money hasn't appeared in your PayPal account, you can view the expected processing date of your add funds transaction under the Status heading. Here's how:
- Go to your Activity.
- Click on the transaction for more details.
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Why did I get the error "Account not found. Unilateral receiver not allowed in chained payment is restricted" when testing the chained payment on my site?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal presented an "Account not found. Unilateral receiver not allowed" error message. Cause This usually occurs when the Why is my PayPal account balance negative?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. Please add money to your account to restore your PayPal account balace as soon as Why did I get the error “Account not found. Unilateral receiver not allowed in chained payment is restricted” in the Sandbox environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal returned an "Account not found" error when you tried to implement split payments using PayPal's Adaptive Payments Why is the PayPal option not available for my Gumtree sale/purchase?We do not process transactions over $10,000 through Gumtree right now. The option to pay or be paid with PayPal through Gumtree is generally available for transactions under this amount.What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance. If your PayPal balance does not cover the refund: If you have a confirmed bank account, we'll withdraw the amount of the refund from your bank I received a payment notification email, but the payment doesn't appear in my PayPal account. Why?If you’re notified that you’ve received a payment, but you don’t see it in your PayPal account, there are a number of possibilities: The sender may have accidentally sent the payment to the wrong email address. You might want to contact the sender to confirm that the payment Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $10.00 AUD). Here’s how to review and update your settings: Log in to your PayPal account. Click Profile at the top of the page. Click My settings. Click Update beside 'My checkout Why did I get the message "The webpage you are viewing is trying to close the window" when I clicked Continue Shopping in the PayPal shopping cart?Issue While using the PayPal shopping cart, you received the message "The webpage you are viewing is trying to close the window." Cause This is an expected behavior based on Internet Explorer 7 default security settings and some PayPal shopping cart updates to enhance tabbed browsing. Solution The Why is my PayPal order in a "pending" status?If the order status is "Pending", your order has been received by the seller, but your payment has not yet been processed. For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the What should I do if my PayPal balance is negative?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the Why did I get the error "You do not have permission to perform this action" in the Live environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal denied you permission to perform an action in the Live environment. Causes This error message can have Can I receive money before my PayPal account is Verified?Yes. Once you've confirmed your email address and your PayPal account is activated, you can start receiving payments without being Verified. There is no receiving limit using PayPal. However, before you become Verified, there is a limit to the amount of money you can withdraw from your PayPal Is there an API for retrieving the current balance of my PayPal account?Yes, this API is called the GetBalance API. You can find details on this call and its parameters here: NVP: https://developer.paypal.com/docs/classic/api/merchant/GetBalance_API_Operation_NVP SOAP: https://developer.paypal.com/docs/classic/api/merchant/GetBalance_API_Operation_SOAP Why is the PayPal payment I received under review?PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll email you that the payment is under review, and ask you to wait until our review is complete before shipping. This review can take up to 24 Why did I get the error "Password not valid" when accessing PayPal Developer?Issue PayPal returned an error on https://developer.paypal.com/ - Password not valid. Cause If you entered the correct password, the cause is likely a corrupted cookie. Solution To resolve this issue, clear your browser's cache and cookies. Note: If you continue to have issues accessing https://developer.paypal.com/ after clearing your Why did I get the error "Class 'PayPal\Rest\ApiContext' not found" when using the PayPal SDK?Issue The PayPal SDK returned a "class not found" error. Cause The file path in the PHP SDK couldn't be found. Solution Use Composer to update the vendor folder; for example: require('vendor/autoload.php'); $api = new \PayPal\Rest\ApiContext( new \PayPal\Auth\OAuthTokenCredential( $client_ID, $client_Secret ) ); Why did I get the error "57 Terminal is not programmed for this service" when integrating Payflow Pro?Issue While integrating Payflow Pro, an error message reported a "57 terminal" error. Cause Your merchant services account doesn't accept the card type your customer selected. For example, you'll get this error if you try to submit an American Express or Discover card while your account isn't enabled Why did I get the error "Sorry, your last action could not be completed" with my Yahoo store?Cause This error can occur because you're using URL masking or framing, or have a Yahoo Store with domain forwarding enabled. Solution Find the following line in the HTML code of your PayPal Standard button: <form action="https://www.paypal.com/cgi-bin/webscr" method="post"> Add target="paypal" to that line, so that it matches How do I read my PayPal Balance?Your account balance in the "PayPal balance" section of your Summary page, or on your PayPal balance page. In addition to your available balance, you may also see a pending balance if you have incoming payments that are currently pending. Lastly, you can see any foreign currency balances you
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