Why is the money I added not showing up in my PayPal balance?
If the money hasn't appeared in your PayPal account, you can view the expected processing date of your add funds transaction under the Status heading. Here's how:
- Log in to your PayPal account.
- Click Activity at the top of the page.
- Click on the transaction for more details.
We're sorry. The page you're looking for is no longer available. To search again or contact us, please visit our Help Centre.
Why was money automatically transferred from my bank account or credit card to my PayPal balance? You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $10.00 AUD). Here’s how to review and update your settings: Log in to your PayPal account.Can I add and withdraw money with the Business app? While you cannot add money to your PayPal balance from the Business app, you can withdraw money to a bank account. From the app, tap Money and then tap Transfer to BankHow do I read my PayPal Balance? Your PayPal balance shows how much money you have available in your account, in your primary currency. It does not reflect pending payments, recurring payments or orders that have not been completed. Click PayPal balanceWhat if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance? The status of a refund that's issued from your bank account is "Pending" unitl the transaction is complete. Depending on the bank, it can take 3 to 5 business days for funds to clear.How much of my money is being held in reserve? Click Pending Balance under the “ PayPal Balance ” section. On this page, you’ll also see a list of transactions being held or under review.How do I convert my PayPal balance to a different currency? You can convert some or all of your PayPal balance from one currency to another currency. Here’s how to convert your PayPal balance to a different currency: Log in to your PayPal account.Can I cancel an Add Funds transfer from my bank account? When the transfer is complete, the funds will be added to your PayPal balance . At that time, you can withdraw the funds to your bank account.How do I know my money request or invoice has been paid? We‘ll send you an email notification. The status of the invoice or money request will change to “Paid” in your transaction history. The funds will appear in your PayPal balance .Why was my payment unclaimed? You sent a payment to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the funds will show up in their balance .Why is my PayPal account balance negative? If a transaction is reversed for any reason – and there is no Seller Protection Policy for that transaction – the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. PayPal sellers are not automatically protected against transaction reversals, such as chargebacks. ... We may use funds from any currency balance to recover amounts owed for chargebacks or for any other reason. ... For more information, please review ourWhat does a Verified account status mean? A Verified PayPal account status means that you've successfully lifted your account limits. All PayPal accounts, including yours initially have sending and withdrawal limits, which determine how much money you can send and withdraw from your account. In order to lift these limits we ask that you get Verified by adding and confirming an additional payment method, such as an Australian bank account or credit or debit card to your PayPal account. Your account status can be found in the Account Overview page.What should I do if my balance is negative? Click Add money under your PayPal balance on the left side. Choose one option to add funds to your account.Where can I find PayPal's currency exchange rates? Log in to your PayPal account. Click PayPal balance at the left side of the page.What is an Instant Transfer? You have a verified bank account and a credit or debit card attached to your PayPal account (as a backup payment method), and The money in your PayPal balance is not enough to cover your payment amount ( PayPal always uses the funds in your PayPal balance first.)How do I issue a refund to my buyer? You can issue a full refund or partial refund up to 60 days after you receive a payment. The total refund amount is taken from your PayPal balance. Therefore, if you don't have enough funds in your PayPal balance , you won't be able to issue a refund.How do I send a payment to someone’s email address? You can add an optional message to the recipient. Click Send Money If you don't have enough funds in your PayPal balance , we'll use the payment method you’ve selected such as your credit card.How do I receive payments? As soon as you receive the payment, it goes into your PayPal balance. When you have a PayPal balance , you can either use those funds to send a payment or you can withdraw the funds . Log in to your account, click WalletWhat are the fees for PayPal accounts? Receiving money – Personal payments: It's free to receive money from friends or family in Australia when they send the money from the PayPal website using their PayPal balance or their bank account. Sending money – Purchase payments:
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.