If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet browser name and version, for example, Internet Explorer 11)?"
What can I do if I can't I log in?
If you can’t log in because you forgot the email address or forgot your password connected with your PayPal account, you can recover access with these steps:
I forgot the email address for my PayPal account:
- Go to Log In.
- Click Having trouble logging in?
- Click Forgotten your email address?
- Enter up to three email addresses you may have registered.
- If an email address you entered is recognised we'll let you know which one.
- Click Continue to log in if you remember your password.
We're sorry. The page you're looking for is no longer available. To search again or contact us, please visit our Help Centre.
How do I report potential fraud to PayPal?It's extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the internet a safer place to do business. Here are some types of fraudulent activity and steps to report them: Unauthorised activity on your PayPal account If you Getting support for digital gift card purchases from PayPal Digital Gifts.If you need help with a purchase you made via PayPal Digital Gifts, please: Email us or Call us: 1800 073 263 or +61 2 8223 9500 (outside Australia)* *International call charges may apply PayPal service hours: Monday to Friday: - 6am to 10pm AEST Weekends: - 8am What is PayPal One Touch and how do I use it?PayPal One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal with your mobile phone or from a desktop, tablet or laptop, you can choose to stay logged-in for easier, faster checkout across all eligible merchants. After you Questions about eBay and PayPaleBay and PayPal are now separate companies. Although we’re no longer part of the same group of companies, we remain committed to our customers. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly Money pools overview and frequently asked questionsMoney pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool in your PayPal account and share it with your friends and family. People can What can I do with PayPal?With PayPal, you can enjoy a safer and easier way to send and receive payments for goods, services and more. Shopping globally with peace of mind Simply link a card to your PayPal account and you can start making payments in over 20 currencies. Instead of entering your How do I buy and send a digital gift card through PayPal?With PayPal Digital Gifts, you can buy and send gift cards to friends and family from a wide selection of top brands, including iTunes, Xbox, David Jones, Rebel Sports and more. We currently only sell via our store on eBay Australia. You’ll need an eBay Australia account to What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift or any other reason they need to pay Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To What is PayPal Working Capital?What is PayPal Working Capital? PayPal Working Capital gives merchants access to the capital they need. It’s faster and easier than traditional loans and is available to select businesses that already process payments through PayPal. If your business qualifies, apply today and we'll customise a special offer for you. How I have a problem with a purchase I made via PayPal. How do I open a dispute?When you have any concern with your purchase, we recommend that you always contact the seller directly first. This is often the faster and easier way to clear a misunderstanding and resolve a small issue. If the item you ordered online doesn’t arrive or is significantly different from What is PayPal Payments Standard and how does it work?PayPal Payments Standard is the easiest way to securely accept debit and credit cards and PayPal. It takes the hassle out of accepting payments online. You handle the sales. We handle everything from the checkout process to security and mobile compatibility. Plus: No advanced programming is needed. Your What can I do if I don't have root access and want to use the PayPal PHP SDK on my host?If you want to use the PayPal PHP SDK on your host but don't have root access, you can use one of two alternatives for installing Pear (if your host can't do this for you). See the pear.php.net site for information on installing a local PEAR copy on a How do I test my integration with the Payflow Gateway?You'll find complete information on testing then launching your Payflow Gateway integration on the PayPal Developer Portal. See Also: Where can I find SSL certificates for Payflow Pro and Pilot API servers? How do I create a Sandbox account for Payflow Pro (US, AU) or Website Payments Pro How do I change my payment preferences for in-store checkout?When you use PayPal at the register, the payment will be taken from the preferred payment method you set up in your Payment Preferences and the default funding methods – pulling from your balance first, then PayPal Credit®, bank account, or card on file. With PayPal in stores, What is PayPal Refunded Returns and how do I activate it?The PayPal Refunded Returns service refunds the cost of return shipping for eligible items back to the seller. To start requesting refunds on your return shipping costs, click Activate Now on our Refunded Returns page. If you don’t have a PayPal account, just click the Sign Up button on the activation page What if I forgot my email address?Here's how to recover your email address: Click Log In at the top right corner of the page. Click Having trouble logging in?. Click Recover it. Select "I've forgotten the email address I used". Enter up to 3 email addresses you may have used to log in to your PayPal Has PayPal's support for the CyberCash MCK changed?Yes, support for the CyberCash MCK (Merchant Connection Kit) is winding down and effective March 31, 2018, the product will no longer be available. Merchants using CyberCash will need to integrate with another PayPal product before this date to continue processing secure internet payments. Here's what CyberCash MCK users Are REST APIs available for Payflow accounts?No, the REST APIs are currently available only to PayPal accounts. See Also: How do I create REST API credentials?
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.