What should I do if my balance is negative?
You can resolve a negative balance. Here’s how:
- Log in to your PayPal Account.
- Click Add money under your PayPal balance on the left side.
- Choose one option to add funds to your account.
- Click Continue and follow the instructions.
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Why is my PayPal account balance negative? We may use funds from any currency balance to recover amounts owed for chargebacks or for any other reason. (A chargeback or reversal occurs when a buyer rejects or reverses a charge on his or her credit card.) Pending withdrawals may be cancelled on the account.What does a Verified account status mean? A Verified PayPal account status means that you've successfully lifted your account limits.How do I read my PayPal Balance? Your PayPal balance shows how much money you have available in your account, in your primary currency. It does not reflect pending payments, recurring payments or orders that have not been completed. Click PayPal balanceWhy was money automatically transferred from my bank account or credit card to my PayPal balance? You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $10.00 AUD). Here’s how to review and update your settings: Log in to your PayPal account.How do I convert my PayPal balance to a different currency? You can convert some or all of your PayPal balance from one currency to another currency. Here’s how to convert your PayPal balance to a different currency: Log in to your PayPal account.What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance? When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance . If your PayPal balance does not cover the refund:Payment denied - PayPal balance / Bank account (Instant Bank Transfer or eCheque): refunded to your PayPal account balance .How long do I have to accept a partial refund offer, and how will my partial refund be credited back to me? The source of your original payment determines how you get the money back. If you paid for an item with a credit card, the refund will most likely go back to your credit card account or may be put into your PayPal balance. If you paid with your PayPal account balance or bank account, the refund will be credited to your PayPal balance .Refund or cancel payment If you paid with your bank or PayPal account balance , the payment is refunded to your PayPal account. After you’ve received the refund, you can withdraw it from your PayPal balance to your bank account.Can I add and withdraw money with the Business app? While you cannot add money to your PayPal balance from the Business app, you can withdraw money to a bank account. From the app, tap Money and then tap Transfer to BankHow much of my money is being held in reserve? Log in to your PayPal business account. Click Pending Balance under the “PayPal Balance” section.Why was I charged several times for verification? If you've requested the PayPal code more than once, there will be more than one corresponding fee on your card statement. All the charges are refunded into your PayPal balance within 24 hours, after you enter your latest PayPal code online and confirm your card.How do I transfer funds to my bank account from my PayPal Here sales? You can transfer funds in your PayPal balance to a bank account linked to your PayPal account. 1. Tap PayPal Balance on the Profile page.How do I know my money request or invoice has been paid? We‘ll send you an email notification. The status of the invoice or money request will change to “Paid” in your transaction history. The funds will appear in your PayPal balance .How do I change the payment method when I send money? on the Review page. On the next page, select the payment method you want and click Continue The payment method you selected will be used after your PayPal balance .Where can I find PayPal's currency exchange rates? Log in to your PayPal account. Click PayPal balance at the left side of the page.How do I send an eCheque? If you have linked your bank account but not a credit card, you can send money using your PayPal balance or an eCheque. If you have both a bank account and credit card linked to your account, your payments will be sent via Instant Bank Transfer.
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