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I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?
If you still can’t remember your password, we suggest that you wait a couple of hours first and then reset it following the steps below:
- Click Reset my password.
- Enter the email address that you registered in your PayPal account, and click Next.
- Select your preferred option to confirm your account ownership, and click Next.
- Follow the instructions on the page.
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What can I do if I can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet What is PayPal One Touch and how do I use it?PayPal One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal with your mobile phone or from a desktop, tablet or laptop, you can choose to stay logged-in for easier, faster checkout across all eligible merchants. After you Questions about eBay and PayPaleBay and PayPal are now separate companies. Although we’re no longer part of the same group of companies, we remain committed to our customers. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly How do I buy and send a digital gift card through PayPal?With PayPal Digital Gifts, you can buy and send gift cards to friends and family from a wide selection of top brands, including iTunes, Xbox, David Jones, Rebel Sports and more. We currently only sell via our store on eBay Australia. You’ll need an eBay Australia account to Getting support for digital gift card purchases from PayPal Digital Gifts.If you need help with a purchase you made via PayPal Digital Gifts, please: Email us or Call us: 1800 073 263 or +61 2 8223 9500 (outside Australia)* *International call charges may apply PayPal service hours: Monday to Friday: - 6am to 10pm AEST Weekends: - 8am What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift or any other reason they need to pay Money pools overview and frequently asked questionsMoney pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool in your PayPal account and share it with your friends and family. People can What should I do if my account is locked?If your account is locked, please contact PayPal Customer Service by clicking Help at the bottom of any PayPal page. What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a How do I edit a Buy Now button?Here's how to edit a Buy Now button: Log in to your PayPal account. Click the Settings at the top right corner of the page. Click My selling tools. Click Update beside "PayPal buttons". Select the button you want to edit, and then click Edit from the Action menu. Make How do I report potential fraud to PayPal?It's extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the internet a safer place to do business. Here are some types of fraudulent activity and steps to report them: Unauthorised activity on your PayPal account If you How do I create a Sandbox test account?To test your solution in the Sandbox or Test environment, you need to create two Sandbox accounts on our Developer Portal: a Seller Sandbox account and a Buyer Sandbox account. Here’s how to create a Sandbox account: Log in to PayPal Developer Portal. You can use your Live How do I change the password or security questions for my PayPal account?Here's how to change your password or security questions: Go to your Settings. Click Security. Click Update beside "Password" or "Security questions". Follow the instructions on the screen to update your information. If you don't remember your current password, you can reset your password. What happens if I don’t have enough funds in my bank account?If a payment you authorise is rejected due to insufficient funds, we may try to take payment from one or two other bank accounts or cards linked to your PayPal account. This may happen even if you’ve tried to add money to your PayPal account since the payment How do I reset my password if I've forgotten it?If you've forgotten your PayPal password but you remember your email address, follow these steps to regain access to your account: Go to our Log In page. Click Having trouble logging in? Enter the email address you use for PayPal and click Next. Select how you want to recover How do I place a PayPal logo on my website?To manually insert our standard logos into your website, visit the Online Logo Centre to choose the type of graphics you need. Go to the Business Resources page. Follow the instructions to add a button. To insert logos: Adhere to the Usage Guidelines and the Usage Agreement. Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To How do I convert my PayPal balance to a different currency?You can convert some or all of your PayPal balance from one currency to another currency. Here’s how to convert your PayPal balance to a different currency: Log in to your PayPal account. Click PayPal balance at the left side the page. Click Manage currencies. Enter the amount you want
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