Is there a fee associated with the Seller Protection Policy?
No, Seller Protection is a free service provided to our members. It reinforces PayPal's commitment to building trust and safety in our network.
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Why is my PayPal account balance negative? If a transaction is reversed for any reason – and there is no Seller Protection Policy for that transaction – the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. PayPal sellers are not automatically protected against transaction reversals, such as chargebacks.What is Seller Protection? or for items not received , PayPal will cover the full amount of your eligible transaction and waive the chargeback fee if applicable.Why am I suspended from PayPal Seller Protection? How do I become eligible again? - There is an increased risk associated with your PayPal account. - Your PayPal account is linked to another PayPal account that has been suspended. Providing excellent customer service and reducing the risk of fraud for your customers can be helpful in regaining and maintaining your eligibility for PayPal Seller Protection.How does PayPal Seller Protection work? We'll review and determine whether the transaction meets the eligibility requirements for Seller Protection. If it does, we will lift the temporary hold on the funds and restore the funds to your account. Otherwise, the funds will be returned to the buyer’s account and a chargeback fee may apply.How do I send money with Slack? Once the payment is sent, you’ll receive a private Slack confirmation message. This message will include the amount, the recipient, the payment method you’re using and any fees or exchange rates associated with the payment.What gambling activities does PayPal prohibit? PayPal prohibits the following activities, even where the specific activity is lawful and/or is not legally defined as gambling, unless the transactions are associated with an approved merchant. ... – Includes any activity with an entry fee and a prize, regardless of whether the outcome is determined by chance or skill. ... • Sweepstakes betting, where large entry fees , or stakes, are pooled and awarded to winners.What type of postage proof should I submit to PayPal under Seller Protection? To qualify for PayPal Seller Protection , you may need to submit the following postage document to us according to the nature of your case: For an unauthorised transactionIs my transaction eligible for PayPal Seller Protection? How can I check? To be eligible for PayPal Seller Protection , you need to meet the following requirements: You must have a PayPal account registered in one of the APAC countries covered under PayPal’s Seller Protection. The item must be a physical, tangible good that can be shipped (except motor vehicles).What kinds of transactions are not eligible for PayPal Seller Protection? Items that are not shipped to the recipient address as stated in the "Transaction Details" page. If an item is first shipped to the recipient address and later redirected to another address, the said transaction will not be covered by PayPal Seller Protection . We suggest that you use a shipping service which you have arranged yourself so you will be able to provide valid tracking information if required.When I use my credit or debit card to send money, will I be charged a cash advance fee? No. When you use your credit or debit card to send money, you'll not be charged a cash advance fee.What are the fees for requesting money and invoicing? There’s no fee to send an invoice or money request. You pay a fee when a customer sends you money.Are there fees for withdrawing funds from my PayPal account to my local bank account? No. There are no fees for withdrawing funds from your PayPal account to your bank account. Note:What is a chargeback fee? PayPal charges a fee to the seller when a buyer files a chargeback with his or her credit card issuer. If you and your buyer resolve a dispute through PayPal's Dispute Resolution, you could be protected against any chargeback the buyer later files for that transaction.How do I find the fees I am being charged? You can find the fees you've been charged in your transaction history. Here's how: Log in to your PayPal account.What are the fees for receiving money? PayPal charges the recipient a low transaction fee for each payment they receive. Additional fees may apply for cross-border transactions, foreign currency conversions and other transactions.When I issue a refund, are the transaction fees returned? When you issue a refund, we'll return part of the transation fees to you. For full refunds, the fixed fee portion of the commercial transaction fees will be retained. For partial refunds, the pro-rata share of the fixed fee portion of the commercial transaction fee will be retained.
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