What if I forgot my email address?
Here's how to recover your email address:
- Click Log In at the top right corner of the page.
- Click Having trouble logging in?.
- Click Recover it.
- Select "I've forgotten the email address I used".
- Enter up to 3 email addresses you may have used to log in to your PayPal account.
- Enter the security code shown and click Continue.
- Follow the instructions on the page.
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What if I can no longer access the email address for my PayPal account?If you can't access the email address for your PayPal account, you can change the email address you use to log in. Here’s how: Go to your Settings. Click the + symbol beside "Email addresses". Enter your new email address, and click Add Email. An email confirmation will be sent to this address. What’s a primary email address? How do I change my primary email address?You can use your primary email address to receive payments and notifications from PayPal. If you want to change your primary email address, there must be at least one other email address on file. If necessary, you can add and confirm a new email address, and then make it your primary email I did not receive my email address confirmation.If you have not received the PayPal email to confirm your email address, please check your spam or junk mail folder. If you still don't see the email, don’t worry, you can request that another confirmation email be sent to you. Here’s how: Log in to your PayPal account. How do I confirm the email address linked to my PayPal account?Here's how to confirm your email address: Go to your Settings . Click the email address under "Email". Click Confirm this email address. We’ll send an email to that address. Open the email, and click the link to confirm your address. You will automatically return to the PayPal site where How do I update or remove my email address?You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time. If you want to replace your current email address with another one, simply add a new address and remove your How do I add additional email addresses to my account?You may add up to eight email address to your PayPal account, through your profile. Remember that each email address can be associated to one PayPal account at a time. Here's how you can add an email address: Go to your Settings . Click + next to "Email". Enter your What can I do if I can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet How do I remove an email address from my PayPal contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book: Go to Send and Request. Click Create an invoice. Under "Settings", click Address book. Click the contact you would How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Here's how: Log in to your PayPal account. Click Profile > Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift or any other reason they need to pay Getting support for digital gift card purchases from PayPal Digital Gifts.If you need help with a purchase you made via PayPal Digital Gifts, please: Email us or Call us: 1800 073 263 or +61 2 8223 9500 (outside Australia)* *International call charges may apply PayPal service hours: Monday to Friday: - 6am to 10pm AEST Weekends: - 8am Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To How do I buy and send a digital gift card through PayPal?With PayPal Digital Gifts, you can buy and send gift cards to friends and family from a wide selection of top brands, including iTunes, Xbox, David Jones, Rebel Sports and more. We currently only sell via our store on eBay Australia. You’ll need an eBay Australia account to Why didn't I receive funds for completed orders?Issue You aren't receiving funds for completed orders through your PayPal buttons. Causes This error usually results from problems with your merchant account's email address designated in your button code. Solution Here's how to resolve the problem: Ensure that the email address for your Merchant Account ID is When was HTTP 1.0 support discontinued on www.paypal.com?As of June 30, PayPal requires TLS 1.2 for all HTTPS connections and version 1.1 for HTTP connections. For complete and up-to-date information on HTTP requirements, see TLS 1.2 and HTTP/1.1 Upgrade. Where can I find IPN, PDT sample scripts that comply with HTTP 1.1 specification? You'll find How do I get an Adaptive Payments API application ID?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. To receive access to build an Adaptive Payments payment structure, you must receive approval from PayPal’s Developer Platform Application How do I report unauthorised PayPal account activity?If you notice a transaction that you didn’t authorise, let us know right away in the Resolution Centre: Under 'More about your account', click Resolve a problem in the Resolution Centre. Click Dispute a Transaction. Select Unauthorised transaction and click Continue. Follow the steps to report the transaction. How do I create a Sandbox test account?To test your solution in the Sandbox or Test environment, you need to create two Sandbox accounts on our Developer Portal: a Seller Sandbox account and a Buyer Sandbox account. Here’s how to create a Sandbox account: Log in to PayPal Developer Portal. You can use your Live Has PayPal's support for the CyberCash MCK changed?Yes, support for the CyberCash MCK (Merchant Connection Kit) is winding down and effective March 31, 2018, the product will no longer be available. Merchants using CyberCash will need to integrate with another PayPal product before this date to continue processing secure internet payments. Here's what CyberCash MCK users
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