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Policy Updates

Policy Updates

Last updated on 30 June 2026

Notice of Amendment(s) to the Australia PayPal Agreement(s)

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This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

Notices

Issued: 30 June 2026

Introduction of Duty Clear Terms and Conditions
Effective 30 June 2026:

  • We're introducing Duty Clear, a new service that lets PayPal business account holders selling to US buyers get a quote for US customs duties and have PayPal arrange prepayment of those duties. The Duty Clear Terms and Conditions will only apply to you if you enable and use Duty Clear with your PayPal business account.

Review the Duty Clear Terms and Conditions

Issued: 22 June, 2026

Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective: 23 July, 2026

We are introducing the following new alternative payment methods (APMs) in the PayPal Alternative Payment Method Agreement and are updating the CFSGPDS with the corresponding rates for these new APMs, as set out below:

Non-standard rate alternative payment methods

Domestic Transactions

International Transactions

Doku, FIUU Cash, LinkAja, Jenius Pay, Paysera, DragonPay, Estonia Banks, Ovo, HaloPesa, Mixx by Yas, Payattitude, PesaLink, Promptpay QR, Opay, Bre-B, Nigerian Bank Transfer (NIBBS), Viet QR, Coins, Nequi

2.90% + fixed fee

The applicable Domestic Transaction rate plus 2.10%

OxxoPay, Thailand Online Bank Transfer, Latvian Online Bank Transfer, Lithuanian Online Bank Transfer, Skrill, Ovo Premium, GoPay, NaverPay, PicPay, NuPay, TrueMoney, Airtel, Pago Efectivo

5.49% + fixed fee

Mercado Pago, ShopeePay

5.99% + fixed fee

PaysafeCard

15% + fixed fee

For completeness, all other alternative payment methods that are not listed above have the same rate as the “Other Payment Methods” in clause 17.4 of the CFSGPDS.

Review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)