Help Centre - Personal Account
  • Home
  • Mobile App Help
  • All About PayPal
  • My Account
  • My Financials
  • My Money
  • Payments
  • Claims and Limitations
  • Products & Services
  • PayPal Merchant Services
  • Tax Information and Reporting
  • Non-Profits and Donations

Why hasn't the eCheque that I received cleared yet?

An eCheque is an electronic payment funded by the sender's bank account. It usually takes between 4-7 business days to clear, but sometimes it may take longer.

Don’t ship any items or provide any services until the eCheque clears.

The payment may show as “pending” in your PayPal account and the recipient’s account. To view your payment status and the expected clearing date, visit your Activity and click on the transaction.

Here's how to see the expected clearing date of your incoming eCheque:

  1. Go to your Activity.
  2. Click the eCheque payment to see the details.

To see the expected clearing date of your incoming eCheque on the app:

  1. Tap Wallet.
  2. Tap Activity.
  3. Tap the eCheque payment to see the details.
Why was my payment sent as an eCheque and why is it pending?

More ways we can help

We'll use cookies to improve and customise your experience if you continue to browse. Is it OK if we also use cookies to show you personalised ads? Learn more and manage your cookies