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How do PayPal vouchers work and how do I use them?

To redeem a voucher, enter the voucher's redemption code when you’re paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. You can only use 1 voucher per purchase.

Just make sure:

  • You added your eBay email address to your PayPal account.
  • The seller accepts PayPal.
  • The eBay item is eligible for the discount.
  • You pay for the item within 10 days of winning it.

If the payment in which you used your voucher appears as declined or reversed, you'll receive a refund for the total amount you spent minus the amount of the voucher.

If the voucher has expired:

  • We can’t issue any credit.
  • We can’t reset the voucher
  • You can view the refund policy under the terms and conditions of all vouchers.

Sellers can't issue partial refunds on payments involving the use of a voucher. If a refund is agreed upon between you and the seller, they'll need to issue a refund to you by sending money.

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