Payflow Gateway: Technical Support Packages


Whether you need support on weekdays or require access 24 hours a day, 7 days a week, you’re covered with our Technical Support Packages for Payflow Link and Website Payments Pro.

See which one is right for you.

ServicesStandard SupportEnhanced SupportPremium Support
Available withPayflow Link onlyPayflow Link and Website Payments ProPayflow Link and Website Payments Pro
Unlimited email and web supportyesyesyes
Freephone telephone support5.a.m. to 6 p.m. GMT, Mon-Fri**5 a.m. to 6 p.m. GMT, 7 days a week**24/7
Priority routing of your support calls  yes
Email alerts for issues that may affect transaction processing yesyes
Integration support two hoursfour hours
Monthly price*
*The price for Technical Support Packages will be added to your monthly payment gateway bill.
**Except holidays. Hours of operation differ for Singapore.

Take advantage of our Technical Support Packages.

Put Website Payments Pro or Payflow Link to work in your business today.

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