We’d like to assist you in removing your account limitation so you can continue using PayPal. The requirements to remove the limitation can be found in the Resolution Center. Once the requirements have been completed, your limitation will be reviewed and we’ll contact you within 24-48 hours via phone or email.

Before you begin

A limited account means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Usually, we ask you to complete some steps to remove your account limitation.

Go to your Resolution Center or click the bell icon at the top of your Dashboard for more info.

When the required steps have been completed, the review of the account usually takes 3 business days. We'll contact you via email once the review is completed.